Report a Claim to Narragansett Bay Insurance Company


Report a Claim

The most efficient way for us to collect the loss facts and begin taking immediate action to help you is for you, the policyholder, to call us directly at:
1-800-343-3375 (option 2)

If you wish you can also fax us at 401-721-0700
or mail us at:

Narragansett Bay Insurance Company
PO Box 820
Pawtucket, RI 02862-0820

Please have your policy number available
when you contact us.

Need more information? Read our Helpful Hints or our Frequently Asked Questions.

Our commitment is to:

  • Immediately take all loss reports by telephone any time of day or night.
  • Listen carefully to the facts and your immediate needs.
  • Always conduct ourselves with courtesy and empathy.
  • Give you immediate assurance that we will handle your claim as promptly as possible.
  • Recommend immediate measures to mitigate the loss.
  • Determine and take the fastest path to confirming causality and damages.
  • Explain and offer all relevant coverages and benefits.
  • Outline a reasonable timeline for you to rely upon.
  • Communicate clearly and frequently with you during the course of the claim.
  • Pay what we owe promptly and fairly.

"We were surprised how quickly Narragansett Bay forwarded a check to us. Thanks."

Barrington, RI
  • © 2019 Narragansett Bay, v1.5